Privacy Policy

Last updated: June 12, 2026

At Zuuz ("we", "us", or "our"), your privacy is fundamental to the trust that powers our social commerce platform. This policy explains what information we collect, how we use it, and the rights you have over your data, in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Information We Collect

Account Data: Information you provide when registering, such as your name, email address, and profile details used to operate your account and personal Micro-Store.
Communications in Deal Rooms: Messages, shared documents, and negotiation activity exchanged within Smart Deal Rooms, which we process to provide the service, support dispute resolution, and maintain platform safety.
Transaction & Usage Data: Records of purchases, sales, wallet activity, and how you interact with features so we can operate and improve the platform.
Technical Data: Device, log, and approximate location data collected automatically to secure your account and prevent fraud.

2. How We Use Your Data

To operate and personalize your Micro-Store and creator experience.
To facilitate secure transactions, escrow verification, and payouts through your Wallet.
To enable communication and mediation within Smart Deal Rooms.
To detect, prevent, and respond to fraud, abuse, and objectionable content.
To comply with legal obligations and enforce our Terms of Service.

We process your data under lawful bases including the performance of our contract with you, your consent, our legitimate interests in operating a safe marketplace, and compliance with legal obligations.

3. Data Protection & GDPR Rights

We apply technical and organizational safeguards to protect your data. If you are located in the European Economic Area, you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete information.
Delete your data ("right to be forgotten").
Restrict or object to certain processing activities.
Portability — receive your data in a machine-readable format.
Withdraw consent at any time, without affecting prior lawful processing.

You may exercise these rights at any time by contacting us. You also have the right to lodge a complaint with your local data protection authority.

4. Contact Information

For any privacy-related questions or to exercise your data rights, please contact our Data Protection team at privacy@zuuz.app. We will respond to all legitimate requests within the timeframes required by applicable law.